Salesforce, Klarna cut roles as OpenAI builds jobs platform to reskill millions

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OpenAI is developing an AI-powered jobs platform and expanding free AI certifications aimed at connecting employers with candidates who have AI skills, while helping workers adapt as automation reshapes roles. According to Fortune, the initiative pairs a hiring marketplace with training through an expanded OpenAI Academy in partnership with companies including Walmart and John Deere.

OpenAI Jobs Platform and Academy push

The “OpenAI Jobs Platform” is designed to use AI to match qualified candidates with companies seeking AI-skilled talent. Fortune reports that a spokesperson told TechCrunch it could be ready by mid-2026, though OpenAI’s blog post did not confirm a launch date. The company is also rolling out a certification program to build “AI fluency,” with a goal to certify 10 million Americans by 2030 through OpenAI Academy.

Fidji Simo, OpenAI’s CEO of applications, framed the effort as a response to workplace change accelerated in part by ChatGPT’s invention. “Jobs will look different, companies will have to adapt, and all of us—from shift workers to CEOs—will have to learn how to work in new ways,” Simo wrote in an OpenAI blog post. “At OpenAI, we can’t eliminate that disruption. But what we can do is help more people become fluent in AI and connect them with companies that need their skills, to give people more economic opportunities.”

Early-career workers face AI headwinds

Fortune notes that recent graduates are confronting a tighter market as AI affects junior roles. A paper from Stanford University’s Digital Economy Lab found steep relative employment declines for workers aged 22 to 25 in jobs highly exposed to AI automation, including software development and customer service.

Executives cite workforce reductions amid AI adoption

Leaders at major companies have described cutbacks tied to AI tools. Salesforce CEO Marc Benioff said the company reduced customer service roles and “needs less heads” as AI agents handle more than a million consumer conversations, adding he rebalanced support headcount from about 9,000 to 5,000. Klarna CEO Sebastian Siemiatkowski told CNBC the firm shrank from about 5,000 to nearly 3,000 employees, in part due to investments in AI.

OpenAI CEO Sam Altman has expressed optimism about opportunities for younger workers, calling this “the most exciting time to be starting out one’s career, maybe ever,” and suggesting that a 25-year-old today can do more than any previous generation, Fortune reports.

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